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Our home was purchased in 1999 and we didn’t have the money at the time to re carpet our middle level so we put it off and off and off until it was 14 years later. A week ago we saw this crazy commercial from Empire where people were juggling and talking in strange old English accents. We saw that the sale was going where you can buy one room and get 2 free, even though the price was a bit higher then we had thought it would be we couldn’t be happier with the carpet. Thanks Empire you made this old house look new.
Cory and Shauna M., Ohio
Our Empire Today sales person was really helpful in getting us the right samples in our home. We decided to go with a lighter colored Frieze Carpet. The installers were on time and moved the furniture in and out before and after installation. Thanks again Empire we will recommend you to all our friends.
Martha K., Indiana
We ordered new Berber Carpet from Empire Today and we were really pleased with the install and product. Our installers were professional and moved our furniture in and out of the room for us. We are a bit older so that made all the difference. Thanks again Empire we will call in the future.
Edna & Ned F., Wisconsin
We saw the commercials for your buy 1 get 2 sale and decided to call. We needed a bedroom, front room and dining room re surfaced. We got Carpet in the bedroom and Front Room and laminate in the Dining Room. Sales and Installation were great, thanks Empire we will call again soon!
Kenny and Gail H., Indiana
Our house was in need of a new look. We checked out Carpet One, Century Tile and Home Depot for carpet and I tell you what Empire was the way to go. Their options for Frieze Carpet were leaps and bounds better then the rest. We Booked our appointment and a week later we had a great new look in our home that we couldn’t be happier about.
Yolanda & Jamal H., Illinois
We are very happy customers, but that was not initially the case. We purchased carpet for our entire home, but after 9 months felt the carpet was not wearing well and not of the quality it had been represented to be. We voiced our complaint to Empire, but after an evaluation by an “independent” carpet expert, we were told there was no problem with the carpet. But clearly, in our view, there was. After several conversations with local and corporate customer service reps and management, our issue was resolved. Our carpet was replaced with lovely new carpet which is substantially better than what was originally delivered. Special kudos to Andrea, from the metro Detroit customer service office, as well as Laura from the corporate office who listened patiently and worked with us to achieve a fair and equitable resolution. We love our new carpet.
Beverly L., Michigan
Hello there, we recently remodeled our basement and wanted to get something softer then our old laminate flooring for our kids new play area in the basement. We called the big box stores and didn’t really like what they had so we called Empire Today and within 1 week of our appointment we had new textured carpet installed. Thanks Empire we will recommend you to anyone who asks!
Wilma F., Minnesota
We are so HAPPY with our new flooring, we had tile, carpet and laminate flooring laid all with in 3 days. Each installer was very polite and professional. We realy have to mention Oscar, Caecar and Hiame they did and excellent job!!! We would surely use Empire Today again. We have been telling all our family and friends about what a GREAT jobs they did for us. THANK YOU!!! Joey G. Castle Rock, CO.
Joey G., Colorado
WE NEEDED NEW CARPET AAAAAHHHHH!!! Our carpet was by far the ugliest you have ever seen. With a baby on the way and a 2 year old who walked, crawled and did other things on ALREADY animal worn carpet you can probably guess what we needed. My mother from Colorado had worked with Empire and said since they are out of Chicago maybe we can give them a try. We called last Monday and the installers just left today. We are pumped about our new carpet and cannot wait for the little ones to destroy this one as well. Thanks for everything empire today!!
Steve C, Illinois
We had used Empire about 20 years ago to Carpet our old home. Back then, we had kids and pets that ripped up the carpet pretty bad over time. Needless to say, since the children were out of the house and pets long gone we needed a smaller home. Once we found our new house we wanted to re carpet the entire downstairs which we thought would be a grueling process, but it wasn’t. We made an appointment, had a salesmen at our house the next day and the installers there by the end of the week. The price was fair, the product is strong and we are grateful to Empire Today for coming through 2 decades later.
Marshall & Kate K., Florida