Home » Washington » We Refreshed A 40 Year Old Home With Empire Carpet

We Refreshed A 40 Year Old Home With Empire Carpet

My goal was to refresh a 40 year old home with new carpets and flooring on a “budget!”  Not an easy task UNTIL we met Ghost Star Morgan from Empire!  As a sales professional/sales trainer fresh from 25 years in “corporate america,” I am candid and forthcoming with any sales representative I engage to make a personal, consumer purchase.  In this competitive marketplace, I expect  a consultative approach, candor, needs probing, excellent customer service & follow-up, value-added benefits and product knowledge that will help guide me toward an informed buying decision.

Without question, I witnessed all of these professional sales qualities in GhostStar!  Additionally, she exhibited a warm enthusiasm in her representation of Empire Today that I want to bring to the attention of management.

Bottom-line:  From POS through installation, Ghost Star was available to help meet my needs successfully. Also, the Installation Crews were respectful of our home and did an excellent job.

I would not hesitate to refer associates, friends or family directly to GhostStar Morgan and Empire Today!  THANK YOU!

Patti R., Washington


Leave a comment

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Reviews By State

SATISFACTION

Empire is passionate about building customers for life! If you have a question or concern, please visit Empire’s Customer Satisfaction Center or call 800-588-2300.

EMPIRE TODAY ®

Empire Today® has been a leading provider of installed home furnishings and home improvements for Over 50 Years.

APPOINTMENTS

To schedule an appointment, visit Empire's Online Appointment Center or call 800-588-2300.

ABOUT

For Over 50 Years, Empire Today® has been providing customers across America with quality, name-brand products at great prices. Empire Carpet® provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications.

Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring and Window Treatments. Empire provides shop-at-home convenience or on-site consultation, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States. With over one million satisfied customers, Empire Today is dedicated to customer satisfaction.

CONNECT WITH US

To connect with Empire Today, add us on Facebook, Twitter, or YouTube!

Facebook