Home » 2013 » March

Monthly Archives: March 2013

As Good As Their Word

I had a Empire install a carpet in my home about 10 months ago. Every time I vacuumed the shedding would be extensive. Finally I called. First they sent a representative over to take samples. Then they sent a outside consultant, a professional, to examine, photo, and sample the rug. Apparently it was defective and the roll was taken out of the factory. Empire is installing a new floor for me. I cannot believe how impressed I am with Empire – they are truly as good as their word and that is so rare. From another place, I might have found myself stuck or at least in a battle. Thank you Empire.
Bob Y., New York

Professional, Fast, Beautiful – Thank You Empire!

Thank you Empire! Professional, fast and beautiful. There were a couple of bumps along the way, but, they provided a solution in a fast and professional manner.
Excellent company to work with!
Debra P., North Carolina

Friendly, Knowledgeable, Not Pushy

Great experience! The Sales Rep. was friendly, knowledgable and not pushy. The installers were quick, clean and polite. My carpet looks great. It was definately a no fuss no, muss experience. I would highly recommend Empire to all my friends and family
Debbie S., California

On Time, Professional, Respectful

We received quality service from our salesperson Tom Bryant and our installer team lead Omar. Both were on time, professional and dealt with us with respect and care. We met with Tom on Saturday and our carpet was installed and complete by Monday afternoon. Everything about the process went off without a hitch.
Brian K., Massachusetts

Totally Impressed – Great Job

I was totally impressed with my Empire Carpet experience from the Empire Today sales representative coming to my home to the actual installation. The crew was professional, clean, courteous and absolutely did a great job. I will use Empire for all my future needs as well as recommend them to others who are interested in a quality job at a fair cost. Thanks for a great job, Empire!
Danny M., Georgia

Beautiful Carpet – We Are Happy

We had our entire first floor recarpeted.  The experience with Empire Today went very well, from the visit with the sales representative to the installation. The carpet looks beautiful and we are happy with our choice.
Barbara H., Washington

Delighted at the Speed and Professional Service

I had Empire Today carpet put in and was delighted at the speed and professional service. Our Empire Today sales representative and the general manager listened to our needs and promptly followed through. Love our new floors, thanks Empire Today.
Dolly W., Nevada

Reviews By State

SATISFACTION

Empire is passionate about building customers for life! If you have a question or concern, please visit Empire’s Customer Satisfaction Center or call 800-588-2300.

EMPIRE TODAY ®

Empire Today® has been a leading provider of installed home furnishings and home improvements for Over 50 Years.

APPOINTMENTS

To schedule an appointment, visit Empire's Online Appointment Center or call 800-588-2300.

ABOUT

For Over 50 Years, Empire Today® has been providing customers across America with quality, name-brand products at great prices. Empire Carpet® provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications.

Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring and Window Treatments. Empire provides shop-at-home convenience or on-site consultation, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States. With over one million satisfied customers, Empire Today is dedicated to customer satisfaction.

CONNECT WITH US

To connect with Empire Today, add us on Facebook, Twitter, or YouTube!

Facebook