I had a Empire install a carpet in my home about 10 months ago. Every time I vacuumed the shedding would be extensive. Finally I called. First they sent a representative over to take samples. Then they sent a outside consultant, a professional, to examine, photo, and sample the rug. Apparently it was defective and the roll was taken out of the factory. Empire is installing a new floor for me. I cannot believe how impressed I am with Empire – they are truly as good as their word and that is so rare. From another place, I might have found myself stuck or at least in a battle. Thank you Empire.
Bob Y., New York
Thank you Empire! Professional, fast and beautiful. There were a couple of bumps along the way, but, they provided a solution in a fast and professional manner.
Excellent company to work with!
Debra P., North Carolina
Great experience! The Sales Rep. was friendly, knowledgable and not pushy. The installers were quick, clean and polite. My carpet looks great. It was definately a no fuss no, muss experience. I would highly recommend Empire to all my friends and family
Debbie S., California
We received quality service from our salesperson Tom Bryant and our installer team lead Omar. Both were on time, professional and dealt with us with respect and care. We met with Tom on Saturday and our carpet was installed and complete by Monday afternoon. Everything about the process went off without a hitch.
Brian K., Massachusetts
I was totally impressed with my Empire Carpet experience from the Empire Today sales representative coming to my home to the actual installation. The crew was professional, clean, courteous and absolutely did a great job. I will use Empire for all my future needs as well as recommend them to others who are interested in a quality job at a fair cost. Thanks for a great job, Empire!
Danny M., Georgia
We had our entire first floor recarpeted. The experience with Empire Today went very well, from the visit with the sales representative to the installation. The carpet looks beautiful and we are happy with our choice.
Barbara H., Washington
I had Empire Today carpet put in and was delighted at the speed and professional service. Our Empire Today sales representative and the general manager listened to our needs and promptly followed through. Love our new floors, thanks Empire Today.
Dolly W., Nevada