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Monthly Archives: January 2013

Very Pleased with the Result & Speed of Process

My wife requested a free estimate on carpet for our living room.  I planned on tiling an adjacent room, but when we were getting our estimate we were told about the laminate flooring option.  After discussing a couple different possibilities we decided to carpet both rooms and add a 5 x 6 square of laminate by our front door.  By the end of the week it was installed and it looks great.  I was going to tile myself so Empire Today saved me a lot of time and we were very pleased with the result and speed of the process.
Joe B., Connecticut

Fast, Courteous, and Responsive

We needed to get new carpeting in our home fast.  Empire Today was fast and courteous, installing over 2,100 sq. ft. of carpet in a single day.  We greatly appreciate their responsive service.
Bill W., Washington

Courteous, Helpful, Efficient – Recommended for Carpet

We have used Empire Today for five different carpet and flooring jobs.  They always send fantastic salesman who are very courteous and helpful. The installers come when scheduled, are very efficient and have the job done in a speedy fashion.  I recommend Empire Today for all your carpeting needs.
Carolyn G., Washington D.C.

Wonderful Selection – Nice & Good Price

It has been a little over a year since I had Empire Today install carpet in my house. I was satisfied with the sales person who came out and took the measurements. She was very nice and gave me a good price as well. The people who came out to install the carpet did a great job and were helpful. I would recommend Empire Carpet to all my family and friends. Empire Today has a wonderful selection of products to choose from and at great prices too. Thank you!

J. P., Maryland

Extremely Happy – Highly Recommend Empire Today!

I am extremely happy with the entire Empire Today process.  Our sales and design consultant, Kathleen Wilcox, was an absolute delight to work with.  She was very knowledgeable and helpful while we were selecting the flooring that would best suit our needs and tastes while staying within our budget.  She made financing and scheduling a breeze.  The Empire carpet team that installed our vinyl and carpet did an absolutely beautiful job.  They were also very polite and professional.  Empire’s customer service is also outstanding.  They made sure I was completely satisfied with my purchase.  I had shopped around before deciding to go with Empire Today, and they were heads above the rest.  I am so glad I purchased my flooring from Empire.  I highly recommend them!

Michelle C., Maryland

Love our New Carpet – On Time, Kind, Courteous

We have been wanting carpet for a while now! I had heard good things about Empire, so we decided to schedule an in-home estimate. Steven Simpson came to our home on a Friday evening. He spent a lot of time with us explaining all about Empire Today and offering many options. My husband and I were very impressed with Steve and gave him the green light the following day. We planned for our new plush carpet to be installed just five days after we had our consultation. The installers came right on time and were very kind and courteous! We had just over 1300 sq ft for them to carpet. They began at 9:00AM and were done at 3:00PM. The three men that came to put in our new carpet were awesome! They moved out all of our big furniture items, quickly and carefully. I highly recommend Empire Today for your carpet needs!!! My family and I are all so happy with the results!!! Thank you so much Steve for everything! We LOVE our new carpet!!!
Kelly M., California

Immediate & Best Experience

I am happy to add our positive experience to the rest here on the site. I would like it understood that I was not asked to do this. In fact I was looking around on the web only to identify a carpeting I’d seen and I came across the Empire Today site and decided to leave a few comments.

We had our septic backup into our basement shortly after Thanksgiving. After cleaning most of the mess up and using an enzyme solution to kill bacteria, it was time to consider replacing the carpeting. Like the other experiences here, when I called I got almost immediate responses by email and telephone. A day later we had a sales representative knocking on our door per our agreed meeting time. She brought several samples for us to view, as well as told us about the specials they had going at the time. After looking over the samples we decided to go with one of the special offers as it was in our opinion one of the nicest and definitely affordable.

I can tell you this, when or if we, or anyone in our family or friends need carpeting, we will be steering them toward Empire Today. The experience was absolutely the best I’ve had with any company supplying products directly to the home.  Good Job Guys!!!! And Thanks!!

Jamie D., Washington

Very Pleasant, Knowledgeable, Incredible Results

It was a very pleasant experience for us using Empire Today for the very first time. The staff was very professional, from the sales representative David, to the carpet and flooring installers. We replaced the carpet and flooring in our entire house and the results are incredible.  Thank you Empire Today for making our house a home that we can be very proud of.
Neil M., California

Never Been Easier or Less Painful

Having a carpet installed has never been easier or less painful. From placing the order with the Empire Today sales representative to the installation, everything went off without a hitch.
Your personnel were helpful, courteous and efficient. And your price was very good. We are very pleased.
Jim L., Washington

Free Gift, Awesome, & Looking Forward To More

From our Empire Carpet sales representative all the way to installation it was WONDERFUL!! They didn’t have room to cut the carpet so they went all the way back to the warehouse, cut the carpet, came back and installed, placed our furniture back and it was awesome! I got my free gift and I thought that I should have sent Empire Today a gift instead.  I look forward to having more things installed from Empire Today!!!

Linda P., Washington

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For Over 50 Years, Empire Today® has been providing customers across America with quality, name-brand products at great prices. Empire Carpet® provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications.

Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring and Window Treatments. Empire provides shop-at-home convenience or on-site consultation, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States. With over one million satisfied customers, Empire Today is dedicated to customer satisfaction.

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