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Monthly Archives: August 2012

Empire Today Was Just Wonderful

We had a wonderful salesperson.  He had great energy and made the window treatment experience an easy one.  He knew immediately what would look good in my condo- which was welcome because I know nothing about window treatments.  He showed me samples and was very knowledgeable about the various products.  We got the job done really quickly and I can’t wait for my new blinds to come in.  He helped me upgrade my apartment into a much more enjoyable living space.

Thanks again.

Patricia K., California

We Have Hired Empire Today 2 Times

We have had Empire in our home twice for carpet, once for new windows and once for window treatments. This is a wonderful company to do business with. They offer a good line of products to choose from. Our carpet is beautiful and wears very well. Our windows are top quality and I am sorry that they are not doing this anymore. I need another floor of my home done. The window treatments are beautiful and top quality. We have had so many compliments on them. The salesman was very knowledgeable as to their product line and installation. The installers were on time and did not stop until the job was finished, including the clean up. They even vacuumed! I just called for another estimate. This time, flooring for our country kitchen/dining room.

Gladys W., Maryland

This Is The First Time We Used Empire Today

I recently had Loop Carpet and window treatments installed in my home – not only were the installers professional, courteous and diligent, the finished product was outstanding. This is not the first time I have used Empire Today, but I can tell you that each and every experience leaves me more than satisfied. My husband and I are very pleased.

Maryann P., New Jersey

Empire Today Was Great For My Broken Foot

I called Empire Today to come and do a home estimate while recuperating from a broken foot. I had priced window treatments and carpet elsewhere where they had guaranteed that the blinds and carpet would be ready in 3 days but that didn’t include installation. To my surprise the Empire Today salesman was a gentleman and helped me narrow down the search to what I wanted and needed. Measurements were taken and the blinds/carpet were installed perfectly in less than a week. I can’t say enough about the salesperson and the installer; they were friendly, professional, and precise with measurements. I look forward to using Empire Today again.

Emily T., Texas

 

We Had A Great Experience With Empire Today

We had a great experience with Empire Today. They installed berber carpet in one room and blinds in the living room and guestroom. We are extremely pleased with the quality of the berber for the price compared to other carpet we were looking at from other places.

We had a problem with one of the 3 panels of blinds on the larger window in the living room being slightly crooked and they came out immediately to investigate the problem. They ended up reordering the full set of 3 blinds and just installed them differently to account for our crooked window which fixed the problem and look great.

This company has been on the ball from day one, is very prompt, and has always called when they say they will call. I highly recommend them and we will definitely use them again.

Megan O., California

Empire Today Was A Great Choice

We are first-time customers of Empire Today and were very pleased with your carpet salesman and installers. You have a customer for life and we cannot wait till our next flooring upgrade where we will use Empire Today.

Antonia C., New Jersey

We Are Very Satisfied With Our Carpet And Window Treatments

We are very satisfied with the consultation service provided by your Sales Rep. He explained in detail and with great patience. Your carpet installers also did a very fine job. Finally, we simply love our window treatments. So over all, Empire Today gave us 100% satisfaction. We would definitely recommend you to all of our friends.

Moon G., New Jersey

Empire Today Customer Service Is Awesome

The customer service with Empire Today is awesome. The sales person was very patient and professional. I was having trouble deciding which carpet to choose and he went above and beyond to get me the carpet that I wanted. I had window treatments, too, and from start to finish – customer service is outstanding. They kept me informed every step of the way. They followed up after the carpet and window treatments were installed to be sure I was happy with the products and service. The installers were great…very competent. I had a very bad experience 20 years ago re: carpet installation with another company and I just can’t speak highly enough of this company.

Ruth D., Maryland

I Was Very Very Impressed With Empire Today

I just had my carpet replaced and had a window treatment done by your company and have to say that I was very, very, pleased. The sales representative’s were very pleasant and the installers were such an enjoyable group of people. The carpet installers worked like a well-oiled machine and treated my home with the greatest of respect. The window treatment installer was just the most impressionable young man. When both jobs were completed I was well pleased. I would highly recommend Empire Today to anyone who needs any of your services and desires a competent and professional job done in their home. Hat’s Off Empire Today!

Very sincerely,

– Maria M., Maryland

Empire Today Is Everything They Say They Are

Empire Today is EVERYTHING they say they are. We had a great salesman come and give us a quote for window treatments. We were flexible on the installation date but not necessarily the time of day since we both work. Empire Today made arrangements to install our new blinds after 5pm. Our installer was in and out in no time and left our home just as clean as when he arrived.

We are pleased with the process from beginning to end (customer service, the salesman, the installation, and the product). What an excellent service Empire Today offers! We plan on installing an additional 11 blinds in a few months and of course we will be calling Empire Today.

Thank you,

Terry and Crystal E., Florida

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SATISFACTION

Empire is passionate about building customers for life! If you have a question or concern, please visit Empire’s Customer Satisfaction Center or call 800-588-2300.

EMPIRE TODAY ®

Empire Today® has been a leading provider of installed home furnishings and home improvements for Over 50 Years.

APPOINTMENTS

To schedule an appointment, visit Empire's Online Appointment Center or call 800-588-2300.

ABOUT

For Over 50 Years, Empire Today® has been providing customers across America with quality, name-brand products at great prices. Empire Carpet® provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications.

Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring and Window Treatments. Empire provides shop-at-home convenience or on-site consultation, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States. With over one million satisfied customers, Empire Today is dedicated to customer satisfaction.

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