Empire is a great company to have for home improvements. I got carpet and window treatments and I love them both. The installers are great.
Shannon J., Ohio
We purchased about 700 square feet of laminate flooring and carpet. After we notified Empire that we were disheartened that Empire could not use laminate on our stairs, Empire agreed to carpet 3 bedrooms at no extra charge. Further, one of the bedrooms developed a snag which started to unravel. Empire replaced the entire bedroom. We would never use another company for our flooring needs.
Mary S., Indiana
Empire Today Carpet is second to none. Last Saturday, 21 July 2012 came to our house as requested to give us an honest estimate for a replacement carpet for our family room. Chuck was very professional and accommodating and presented all the different carpets in a non-pressured selling to both me and m wife and was able to save over $1,100.00 dollars through the help of his Boss. As promised the installers were professionals and came in and finished the job as promised and agreed upon. I will be verry happy and proud to refer Empire Carpet to my relatives and Staff. Rest assured I am confident to say that they will be the only one to replace any of my carpets at home in the future. THANKS A MILLION CHUCK FROM EMPIRE CARPETS.
Nestor B., California
We have had Empire Today out two seperate times over the past five years to do work. The five year old laminate floor they installed is still in wonderful shape even with three dogs, and the install is still perfect.
Cory W., Texas
We agree with the BBB – Empire earned an A+ from us! Our new carpet is beautiful and the flooring is perfect for our home decor. Steve, the salesman, was a gem. He was knowledgeable and patient, providing my husband and me with product information while I reviewed sample after sample to get the perfect color and texture. The young men who installed the flooring were craftsmen, handling the flooring and our furniture with care. Thank you, Empire. We give you a 10 out of 10!
Karen G., Illinois
THANK YOU EMPIRE FOR SUCH A WONDERFUL EXPERIENCE. The install crew and the top rated customer service is by far the best of any flooring company in the state of Virginia. I live in Norfolk, Virginia and my wife and I can not be more pleased with the carpet we chose and the service we received. Thank you for delivering on your promises. We are definitely customers for life.
Tim V., Virginia
After I saw a new Empire laminate floor in my friend’s home, I asked him to give me the number of person he used. I called him — Tom Hopkins in Riverside — and he took great care of us. He walked us through all our options, and got us a great price. We had carpet and laminate flooring put in. They installed the laminate flooring the next day, and the carpeting the day after that.
We are extremely pleased with Empire’s products, customer care, and installation services. It was a great experience and we will recommend them to our friends!
Steven B., California
I was very pleased with my experience buying carpet. The salesman Robert Gallardo was very professional and knowledgeable. The installers did a wonderful job. They worked so hard and were very respectful.I have no complaints at all.
Brenda K., California
I booked a appointment on line, Mr.Gold was very professional and helpful in picking the Right carpet and color for the basement. Jose was very proficient installing the carpet. I could not believe how quick it was installed! Full basement and bedroom was done in less than 5 hours and it looks beautiful! Jose and his crew did a great job from start to finish! Mr. Gold made a courtesy call a few days later. Thank you Ms. Nevergold
Tom L., Illinois
I needed New carpet to replace the 35 year old In door/Out door carpet in our upstairs bedroom/second office. I went to a local home supplier which shall go un-named but very large and popular..uhmmm.
While the sales person was very nice and patient the Installer company was rude and tried to nickel and dime me.
After a short prayer for guidance seriously I felt that I should call Empire Carpet…I had seen their commercials many times. They sent a very courteous salesperson out, Ken Kowalski, that same day who went out of his way to answer my wife’s unlimited questions.
While I probably would of given up on this lady…Ken remained patient and steadfast. After consummating the deal our New carpet was installed the next day. Meanwhile we canceled our order with the other guy. Their rude representative cost them the job.
I have been in business for myself for over 24 years- my company which is a LLC. I am also a Broadcast Major…and I cannot find the words which will adequately express the professionalism and courtesy the work crew exhibited….patient, clean, friendly and they performed above and beyond their duties.
I highly recommend Empire Carpet…I will refer them over and over and use them again…WOW!!
Ronald P., California