Called Empire, Sales Person was over the next day, New carpet installed the very next week. I couldn’t believe it happened even after the installation. Thanks Empire you really stay true to your advertised word.
Chris J., Tennessee
The service I got from Empire Today was great. From the first meeting with Ben the sales rep, down to the installation team everything was quick and professional. The carpet is of the highest quality and looks great. the pricing was very competitive also. They took the time to listen to my wants & needs and went above and beyond to meet them both. Thank you Empire today for my great new floors! I will be coming back for more in the future.
Tanya H., Washington D.C.
I had new Berber Carpet installed by Empire Today last Tuesday morning. I met with Steve the salesperson the night before and he really knew his products. He helped me pick the right product for my home at the right price. The installers showed on time and moved our the furniture and put it back in once installed.
Thanks Empire you have a customer for life.
Heather H., Illinois
We are very happy with the service and carpet from Empire Today, they were able to install next day. The two guys were very nice and they left the area clean. We would recommend them to our friends.
Susie S., Washington
When we went to Empire we took a chance on what we thought would be risky. We were wrong, not only did they beat the BIG BOX store prices but I had my new carpet next day which the other stores couldn’t do. Thanks Empire Today we will be coming back for more!!
Greg L., Florida
We had Empire come out on a Wednesday and on Saturday we had new our new carpet. That same evening the sales rep called to see if everything had been to our satisfaction. The service was great, and we loved the installers, double Andres! They were friendly, professional and pleasant to have in our home, when we require further services we will request the same installers and will use Empire Today.
Thanks for a stress free experience.
Susan T., Washington
My experience started with my salesperson – Bob. He was early for his appointment and very knowledgeable regarding warranties, etc. We scheduled the installation appointment and then I was not ready so called customer care. They were happy to reschedule my appointment and actually split it into 2 different installation dates. The first crew (Javier Gonzalez) was very courteous. When the second date came, there was confusion regarding the date and so Elena was able to get a second crew to come in on their day off to keep the appointment (Jose & Eric Alvarado).
I am so pleased as they were open about the fact that the 1st crew had installed the carpet in 1 room incorrectly and so they had to pull up that carpet, make 2 trips to the warehouse to get more carpet, and worked until midnight to get it completed. Gina took the call regarding the corrections on her cell phone after she had already left for the day and called in the warehouse guy (Juan) to come back to the warehouse and cut the additional carpet needed for my installation after he had already left work for the day. All in all, we had several issues that were resolved promptly, professionally, and completely to my satisfaction. Today I have the carpet I ordered, installed properly and am a very happy customer. Thank you for your hard work and professionalism. It is a blessing to find quality people today.
DeeDee H., Colorado
Great price, next day installation and good quality. Our Empire Today rep and installers were professional and easy to work with.
Claudia B., Washington
I decided to try Empire after seeing the commercial. The salesman was outstanding! He was very detailed and the finished product was just as amazing. I used them for my rental property and I look forward to using them for my own house. By the way – great price!
Sharon B., Georgia
We are very Happy with our new carpet. There is one thing that I dislike, when the carpet gets vacuumed it looks great but then after a day or so it shows the paths of the area were we have walked. This only happens on the dark carpet, not the white. The guys who did the installation were great they worked there butts off all day, moved furniture and put it all back. Thanks!
Elaine W., Illinois