Empire Carpet Customer Stories and Reviews | Empire Today

Empire Carpet has been serving our customers diligently for over 50 years. Explore real customer stories that honestly state their opinions about our products and services.

Empire Delivers With A Strong Product At A Fair Price

Posted on May 21st, 2013

We had used Empire about 20 years ago to Carpet our old home. Back then, we had kids and pets that ripped up the carpet pretty bad over time. Needless to say, since the children were out of the house and pets long gone we needed a smaller home. Once we found our new house we wanted to re carpet the entire downstairs which we thought would be a grueling process, but it wasn’t. We made an appointment, had a salesmen at our house the next day and the installers there by the end of the week. The price was fair, the product is strong and we are grateful to Empire Today for coming through 2 decades later.

Marshall & Kate K., Florida

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As Good As Their Word

Posted on March 29th, 2013

I had a Empire install a carpet in my home about 10 months ago. Every time I vacuumed the shedding would be extensive. Finally I called. First they sent a representative over to take samples. Then they sent a outside consultant, a professional, to examine, photo, and sample the rug. Apparently it was defective and the roll was taken out of the factory. Empire is installing a new floor for me. I cannot believe how impressed I am with Empire – they are truly as good as their word and that is so rare. From another place, I might have found myself stuck or at least in a battle. Thank you Empire.
Bob Y., New York

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Professional, Fast, Beautiful – Thank You Empire!

Posted on March 28th, 2013

Thank you Empire! Professional, fast and beautiful. There were a couple of bumps along the way, but, they provided a solution in a fast and professional manner.
Excellent company to work with!
Debra P., North Carolina

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Friendly, Knowledgeable, Not Pushy

Posted on March 22nd, 2013

Great experience! The Sales Rep. was friendly, knowledgable and not pushy. The installers were quick, clean and polite. My carpet looks great. It was definately a no fuss no, muss experience. I would highly recommend Empire to all my friends and family
Debbie S., California

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On Time, Professional, Respectful

Posted on March 18th, 2013

We received quality service from our salesperson Tom Bryant and our installer team lead Omar. Both were on time, professional and dealt with us with respect and care. We met with Tom on Saturday and our carpet was installed and complete by Monday afternoon. Everything about the process went off without a hitch.
Brian K., Massachusetts

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Totally Impressed – Great Job

Posted on March 12th, 2013

I was totally impressed with my Empire Carpet experience from the Empire Today sales representative coming to my home to the actual installation. The crew was professional, clean, courteous and absolutely did a great job. I will use Empire for all my future needs as well as recommend them to others who are interested in a quality job at a fair cost. Thanks for a great job, Empire!
Danny M., Georgia

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Beautiful Carpet – We Are Happy

Posted on March 8th, 2013

We had our entire first floor recarpeted.  The experience with Empire Today went very well, from the visit with the sales representative to the installation. The carpet looks beautiful and we are happy with our choice.
Barbara H., Washington

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Delighted at the Speed and Professional Service

Posted on March 5th, 2013

I had Empire Today carpet put in and was delighted at the speed and professional service. Our Empire Today sales representative and the general manager listened to our needs and promptly followed through. Love our new floors, thanks Empire Today.
Dolly W., Nevada

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Fast, Courteous, Responsive

Posted on February 27th, 2013

We needed to get new carpeting in our home fast.  Empire Today was fast and courteous, installing over 2,100 sq. ft. of carpet in a single day.  We greatly appreciate their responsive service.
Bill W., Washington

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I Love Shopping at Empire Carpet

Posted on February 20th, 2013

I love shopping at Empire Carpet. They have fast service and knowledgeable sales representatives that come to my home with great samples of the kind of flooring that I asked for. I have used them twice for carpet and hardwood flooring and I have been very satisfied each time.
Sheila R., Texas

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    Empire Today® has been a leading provider of installed home furnishings and home improvements for Over 50 Years.

  • ABOUT

    For Over 50 Years, Empire Today® has been providing customers across America with quality, name-brand products at great prices. Empire Carpet® provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications.

    Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring and Window Treatments. Empire provides shop-at-home convenience or on-site consultation, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States. With over one million satisfied customers, Empire Today is dedicated to customer satisfaction.